Ground & Pound.co.uk MMA Store is the u.k's premium MMA equipment website, with an online shop available to order from 24-7. Stocking premium brands like, Tap Out, Throwdown, Wand Fight Company, Sandee, UFC, Rogue, Viper, MMA Gear, Century, Harbinger and Clinch Gear, full equipment ranges. If you are after the best mma equipment from the best mma brands, all in one store you are at the right place. Ground and Pound.... The Home Of MMA.
The Ground and Pound name and Logo are the trademarks of the company. All other trademarks appearing on the groundandpound.co.uk site remain the property of there respective owners. Prices and specifications are subject to change without notice, typographic, photographic and descriptive errors are subject to corrections.
We reserve the right to add or withdraw any item without prior notice. All prices quoted by groundandpound.co.uk include VAT @15% except children's clothing and footwear which are zero rated.
Customers agree to pay the total price including VAT, carriage and any handling costs as specified at the time of purchase. groundandpound.co.uk reserve the right to refuse to supply.
If an item is not available we will email or phone you telling you when that product is likely to be in stock and possibly offering an alternative. If the estimated delivery time is unacceptable you have the option to cancel your order. If paying by cheque the goods will not be despatched until funds have cleared. Normally 6 working days.
Shipping policy.(uk)
Any U.K mainland orders under 0.34kg postage & packaging is charged at £2.50 over 0.34kg to 2 kg postage & packaging is charged at £5.00 over 2 kg and upto 20 kg postage & packaging is charged at £8.95 20kg + 30p per kg extra.
The Website will work out the price of shipping with each item that is put in the cart, these can easily be removed at any time before checkout and you are under no obligation to continue the order. At Ground and Pound we do not hide hidden costs from the customer until checkout.
We aim to dispatch good's the same or next day, for a 3-4 working day delivery service.(The delivery services we use is 48 hours and insured, as it is more secure, once they leave us.) If you have not received anything within 5 day's please contact us as we aim to notify you of delays and the parcel could be in transit and need chasing. i.e no one was in etc.
If you require a next day service please ring 0845 260 6226 to ensure goods are available for next day delivery or talk through your requirements.
You will be notified the postage price at the time of ordering, please note we reserve the right for bulky items or for items going to Scottish Highlands and Islands, Northern Ireland, Isle of Man, Scilly Isles and Isle of Wight you will be emailed with the relevant shipping charge and goods will not be sent until after you have approved the quotation. While delivery times vary we normally deliver within 5 days.
Please note couriers and delivery services tend to deliver during the working day, you may find it easier to give a work address, as parcels will need to be signed for. Please ensure a complete delivery address is provided as incomplete address can result in a delay or even the goods returning undelivered by the courier company.
Please check deliveries are no split or damaged when signing from the courier, if they are please sign for them damaged and contact us if there is a shortage or the goods are damaged.
Ensure that you are signing for the correct amount of parcels and that none are missing. If there is not the right amount only sign for the amount you are taking in. Unfortunately if goods are signed for, when the parcels are damaged or missing and it later turns out that goods are missing or damaged we will be unable to replace the items concerned.
Undeliverable Goods
It is your responsibility as the customer to ensure that someone is available at the delivery address you provide when your order is delivered to sign. If no one is home when delivery is attempted, a card will be left for you. If, subsequently, your order is returned to us by the carrier because they couldn't deliver the goods or because you didn't contact them to re-arrange the delivery or collect your order from their offices when carded, you will be required to pay the original shipping cost and incurred by Sugar Ray's Boxing Limited. If you choose to cancel your order rather than have it delivered a second time, you will receive a full refund less carriage and return carriage charges incurred by Sugar Ray's Boxing Limited. This also applies if the delivery address you supplied was incorrect or incomplete delivery, which resulted in return of an order by the carrier.
Cancellation Policy:
Please email us at info@groundandpound.co.uk with the full order details and your order reference. Orders can be cancelled providing despatch has not occurred or we had to order the goods in specially and you was notified. If you wish to cancel after despatch,please read the refund terms and conditions.
International Shipping Policy
International shipping is available at Ground and Pound. To obtain a free quote or to order simply register an account selecting your country, whilst logged in to your account any products added to your cart will show a shipping price, you can remove the items from your cart at any time before checkout and you are under no obligation to proceed with the order before payment. At Ground and Pound we do not believe in hidden prices from the customer only showing up at the time of ordering. Prices quoted for shipping via our software are relative to the country selected. We use TNT/Royal Mail and while delivery times may vary, they will normally be delivered in 7 working days. Delivery to non EU countries may incur import duties and taxes. Ground and Pound cannot be held liable for any extra duties or taxes that are charged by Customs and Excise. Claiming back VAT is the responsibility of the customer.
Security Policy
groundandpound.co.uk uses secure server software(ssl)to ensure that your personal details will be protected against fraudulent use whilst on our site. The encryption level used is 128 bit and ensures that we are the only recipient able to view your details once they have been decrypted on our secure server offline. Your details are not held in clear text on any website. If you have any concerns relating to security please email us on info@groundandpound.co.uk
Payment
Payment can be made by Mastercard, Visa, Connect, Maestro, American Express and Debit Cards. You can also for your convenience select the products you require online and time of check out at the payment selection choose Phone Order we will then simply telephone for payment over the phone. You can also send in Cheque/Postal Order by the same process, stating in your customer notes that you are sending in payment or telephone with details. Cheques are made payable to Sugar Ray's Boxing Limited.
30 Day Non Faulty returns and exchanges
Here at Ground and Pound we operate a no hassle 30 day money back guarantee, we aim to take the stress out of online ordering and as a reputable company of bricks and mortar give you ample time to return those unwanted items. groundandpound.co.uk must simply receive the goods back within 30 days from delivery date, if the consumer wishes to return unwanted goods. Goods must be returned unused and in their original packaging. groundandpound.co.uk reserve the right to refuse to refund the goods subject to the goods being of non merchantable quality. Refunds will be for the value of the goods and will not include the cost of postage to send the goods to the customer. All costs of returning the goods must be borne by the customer and Ground and Pound accept no liability for goods damaged or lost whilst in transit from the customer to Ground and Pound.
If the customer wishes to exchange goods they will be charged a handling fee of £5.00 one item and £8.95 for two or more. Bulky items will be charged at cost. If the goods received by the consumer are different from those ordered, the cost of returning the product will be credited back to the customer and no postage will be charged for sending the goods back out, please include the receipt for the postage cost if you are entitled to a postage refund.
For your convenience you can log into your account and select the order that requires an item to send back, you will then receive on approval an authorization number, simply print the order out marking the item returned with the authorization number.
For you protection we would advice you send the goods back via a secure delivery service with adequate insurance. This does not affect your statutory rights.
Faulty Returns
On proven faulty goods Ground and Pound will credit the cost of sending the goods back to the customer. The customer can specify whether or not they require a refund or exchange. For your convenience you can log into your account and select the order that requires an item to send back, you will then receive on approval an authorization number, simply print the order out marking the item returned with the authorization number. For your protection we suggest you send the goods back via a secure delivery service with adequate insurance, please include the receipt for the cost if you require the postage costs incurred. All products we advertise are hand selected because of there quality,if you are unhappy with the quality or performance of as product, please email us on info@groundandpound.co.uk. This does not affect your statutory rights.
Complaints
We constantly strive to improve our customer services. In the unlikely event you feel the need to register a complaint or have a suggestion for groundandpound.co.uk. Please contact us immediately. Your complaint will be acknowledged within 5 working days. We will keep you updated on our investigation into your complaint and notify you with the outcome. Please email info@groundandpound.co.uk, alternatively you can call 0845 260 6226 or write to:Complaints Dept, Ground and Pound, 6 Great Eastern Road, Brentwood, Essex, CM14 5EH.
eCoupons
eCoupons can only be used online at www.groundandpound.co.uk and are not allowed in store. An ecoupon is redeemed by entering it's code at the appropriate point in the online process. Redemption may be subject to proof of ownership and Sugar Ray's reserve the right to withdraw or cancel eCoupon at any time. The eCoupon remains Sugar Ray's property at all times, the eCoupon can not be used in conjunction with other special offers or eCoupons. eCoupons can not be exchanged for other items.
Use of equipment
Please note that fitness equipment must at all times be used in accordance with the manufacturers instructions. Please consult your Doctor if you have any doubt as to the suitability of the exercise you are undertaking. Any items with manufacturers warranty,is passed on to the customer. Sugar Ray's Boxing Limited has no control over the terms of the warranty and would advise you the customer to complete any necessary documentation as specified by the manufacturer. Any guarantees and warranties offered are in addition to the consumers statutory rights. We recommend that before undertaking a new fitness regime to consult your doctor.
General
Ground and Pound will not be held responsible for any losses resulting from your use or the inability to use our website resulting from unauthorized access or alteration of your transmission or data in circumstances which are beyond our control. groundandpound.co.uk provide links to sites that we feel will be of interest to you the consumer. We do not however have any responsibility for the content of that site or any grievance that you may subsequently have over goods or services provided from that company. If you have any concerns relating to a company that is linked to our site please contact us on info@groundandpound.co.uk.
Sizes are a guideline please check garments before printing. Delivery times can not be guaranteed and Ground and Pound can not be held responsible for 3rd party deliveries. Do not book training sessions until goods have arrived as we can not be held responsible to costs accrued from cancellations due to non delivery.
Your statutory rights as a consumer are not affected by our terms and condition policy.
MMA ....a mission statement
Here at Ground and Pound we do not just have a passing interest in boxing...We have a passion for it! Our love for this, the most noblest of sports, takes us one step further in our service to you. It is our business to know your business and through research and commitment, we can bring you the biggest names and the best quality products. It is our faith in the products we sell at reduced prices that will keep you coming back again and again. Put your trust in the name that is mma, the legend, the store.
